Most people ask, "What is a call center?" But for those of us who live it,
it is a world like no other. In the future, we predict that people will be
to graduate with a degree in Call Center Management and Technology. This will
help pre-screen for qualified candidates. For now, the "lingo" of AHT, Calls
in Queue, Occupancy, Predictive Dialers, and Scheduling Software is in the
hands of those of us who live it everyday.
StarCorpSolutions is networked throughout the call center industry with the
people and technology that make things happen. If the position has a touch
point to the customer, we are here to help. Whether your need is in Operations,
Sales and Marketing, IT, Telecom, Workforce/Resource Planning, Project Management,
Finance, Consultative Services, Human Resources, Training or Quality. We are
involved in searches for all areas of Customer Care, including: customer service,
collections, telemarketing/telesales, billing, and support operations.
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